I ordered two designs from iTead and got the package this friday. Unfortunately... the package contained someone elses boards! There had apparently some sort of messup in packing so I got someones boards and someone else got mine. Fortunately, one of the designs I got belonged to a guy who lives only 10 minutes by car from me so I gave him the boards and he apparently had one of my designs so I at least got one of them (which unfortunately had an incorrect footprint... but that's my fault of course). The other design is probably lost somewhere in the world
Anyway, I contacted iTead and they responded within the hour and they're of course going to remake the board that was lost and combine it with some other designs I want to make.
Strange as it may seem, even though they seem to have many quirks and weird stuff going on, I kind of like iTead anyway. All of the boards I saw (both mine and the other ones) looked very good and they seem very honest in their way of doing business and communicating.