thank you all guys for your great help! here are the results of my investigation.
[condition]
Trigger View button pulled out, i.e. 20 mhz bw limitation on.
probe not grounded, since that doesn't seem to have decernible effects on display quality.
[noprobe.jpg]
the two traces of channel 1 and 2, without probes plugged in. i suppose they are ok, normal, or acceptable as normal.
[wave.jpg]
now the wave display looks like this, great!
but the verical rising/falling edges are barely visible, and they don't seem to be "in focus", when focus is adjusted so that they are "in focus", the tops get fat.
[intensity.jpg]
intensity turned up quite a bit.
the vertical rising/falling edges are visible now, but still rather faint, at the same time the tops have become abnormally fat.
[vfocus.jpg]
with intensity up, and focus adjusted so that both the tops and the vertical edges are "in focus".
the tops are abnormally fat, and cannot be focus adjusted to thin and crisp.
in this state, if the probe is unplugged, the flat line trace of the channel will be fat to the same degree, not "in focus" that is.
turning the intensity back down, and re-adjusting the focus will get the display back to [wave.jpg].
so what's the deal here?