If you want to desolder something, first, decide if you need the component afterwards, or not. If not, than cut the component on the top side, if possible and desolder them one by one. If you need it, than you dont want to remove the solder on the bottom side. In fact, you want to solder the three terminals together. After that, all terminals are molten, you can apply some force on the other side of the component an pull it out. Dont force it out with the iron, it will break you tip.
You were using your tip with too much temperature. Anything above 350 degrees could burn your board. First, as envisionelec wrote, you need to clean it. Use tip activator, wet sponge made for this or brass solder tip cleaner. And for god sake, buy leaded solder. Lead free is completely useless.
Also, if the solder doesnt melt, be patient, and dont increase the temperature. If you have a second iron somewhere, take it, ask someone to help.