Right, thank you, the proper tern is varistor, or MOV.
I got a little more information: seems like they destroyed the varistor by plugging their device, whatever it is, into 220V when it's rated for less. Apparently they now have a 220V to 110V converter and the device is working at the moment (I'm guessing they bridged the broken varistor though I don't know for sure). I see something that looks like "A8" and "c700" on the component, but a google of these doesn't lead to a compatible varistor. For selecting a replacement, should I choose one with an equal or higher rating? Is there a way to tell what current the replacement should be rated for, or should I just go on the high side (e.g. 50A) to be safe?