Pay money to get support or don't pay money and get no support (after the initial buy-in). Except for all the money people have thrown at Altium their reported bugs and workflows never seemed to be prioritised.
I also had the case of paying the subscription for my eternal license and
getting no support nevertheless. AD crashed within 10 seconds after start,
and that could be repeated. The excuse was that my WIN ran in a virtual
machine, and they said that VMware could not handle networks.
Eeeh, what is the core of THEIR business?
And network traffic on a stand-alone machine, usually without internet access?
I found it out myself: Renaming an old but immaculate Protel library from
.lib to .schlib crashes AD when loading. Probably NOBODY checks what's
really inside. (2016) I did not tell them their bug, but cancelled support
for 6 years.
Virtual machines make you free. If my windows machine dies, I throw it
away and fetch a new incarnation of it from an external 10T drive.
I have a second one in the basement that will survive if the house burns
down and one with my brother's 250 Km away. Libs and designs are on
d: which maps to /d under Linux. The generous virtual machine is just a
200G folder. There can be many variations on a 10T drive.
And moving to a new, fatter workstation is a 2 minute copy.
Everything like it used to be.
Why should I give Microsoft control over a full hardware machine?
cheers, Gerhard
ps: VMware16 performs much better than 17