Does anyone here have experience with Aaronia products? I'm awfully tempted to spend a bit more vs the BB60C and have a poke around inside, but the relative lack of reviews makes me nervous.
I was wondering this same question, which led me to this forum as others have been wondering too. I just thought I'd share my experience here, hoping that the next person who looks will be able to start off where I left off. I thought the features they were touting over the BB60C would warrant the price difference and I found one for sale at a distributor for ~$4200 (less than the $5700 quote they gave me) so it was looking pretty doable.
I can't find any semblance of a review from people online (not posted to their website) that indicates people like their equipment or have had good luck. Apparently, the old V2 and V3 units were "kids toys" or "garbage" according to various sources I've found and those people generally indicated that the V4 specs looked considerably better and the software has improved drastically, but they are now afraid to purchase the new SA's. I couldn't find anybody who had actually purchased or tested a V5 8060 USB RTSA...I found one discussion on a WISP forum where one guy tried to convince everyone else that Aaronia doesn't lie on their specifications, while everyone else there tried to indicate that they must be lying because what they were claiming is not possible. I honestly don't know who was correct.
What I do know is this:
Aaroniausa.com indicates that they partner with Kalman Creations LLC as the only authorized US distributor.
The website says they no longer do demo units ("too many models available now"), they offer a 30 day return policy (for your money back, minus a 15% restocking fee, plus shipping, plus any repairs required (scratches, etc.)) and a 10 year warranty, but the warranty is only good if you buy it directly from them...there goes that $4200 quote I received...
So I emailed them for information and a quote and asked Kaltman if they do demos (before reading the cancelled demo policy on the website). He said yes, but I had to have an exec. at my company fill out this form (attached) that seems like a pretty ridiculous request. If there's so much as a scratch, we'll be billed to repair or replace the entire unit, if it's late, they'll charge us 10% the total price per month it's late. if it's not working when you receive it, but don't inform them within 4 days of receiving it that it is not working, you bought it.
I have demo'd oscilloscopes and analyzers much more expensive without signing anything.
Further, I have seen various posts online about their customer service being, to put it politely, lacking. The guys at
dlsreports.com were particularly stern when warning against using products from these guys.
Long story short, I have now been entirely scared away from even getting a demo unit, let alone purchasing one. I have talked to and heard from many people about how great the BB60A, B and C are and what great experiences they have. I was thinking I'd get a little bit more from a more expensive unit, but I'm no longer convinced. I think there's a BB60C in my future.